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Beta

The Tenvara platform

Everything an MSP runs on, as one product.

Customers, sites, contacts, devices, tickets and alerts are the core. Every part of Tenvara adds to them instead of living in its own portal, so the customer page and the device page tell the whole story.

Get early access Explore the areas
A customer page with tickets, devices, backup and Microsoft 365 together

Twelve areas, one app

Switch on what you need. It all lands in the same place.

Service desk

A service desk that knows the device, the customer and the contract

Tickets, SLAs, approvals, service catalogue, information requests, chat and scheduling.

Explore Service desk

Projects

Projects that run on the same customer record as everything else

Phases, timelines, templates, budgets, sprints and portal sign-off.

Explore Projects
A project timeline with phases, tasks, dependencies and milestones

RMM and remote access

One agent. Every device. Everything you need to fix it.

One agent, monitoring, alerts with the fix, patching, remote control and mobile devices.

Explore RMM and remote access
A device page showing health, patches, software and backup together

Backup

Backup that shows up on the device page, not in another portal

Endpoints, servers, Macs, Microsoft 365, Google Workspace and recovery.

Explore Backup
Backup overview with job status per customer

Microsoft 365

Every Microsoft 365 tenant you look after, in one place

Multi-tenant management, baselines, Intune, starters and leavers.

Explore Microsoft 365
The Microsoft 365 tenants list with posture scores

Security

Detections from endpoints and Microsoft 365 in one queue

Detections, vulnerabilities, remote access tools, admin rights and network IDS.

Explore Security
Security detections with severity, customer and device

Governance and compliance

Compliance your customers can show an auditor

ISO 27001, Cyber Essentials, awareness training, device hardening and AI readiness.

Explore Governance and compliance
A management system programme with readiness for Cyber Essentials, evidence and what to do next

Documentation

Customer documentation and credentials, where the work happens

Customer docs, a vault with rotation, and your own knowledge base.

Explore Documentation
Customer documentation with structured records

Automation and AI

Automate the routine. Investigate the rest faster.

When X, do Y rules, on-call paging, wall screens and AI with your own key.

Explore Automation and AI
An automation rule open in the editor: when it runs, for whom, its conditions and its actions

Infrastructure and connectivity

Servers, desktops, networks, lines and printers without another console

Proxmox and Hyper-V, Docker hosts, virtual desktops, NAS, firewalls, web hosting, lines and print management.

Explore Infrastructure and connectivity
Proxmox clusters and nodes with status

Sales, billing and reporting

Bill for every hour, seat and call. Show customers the work.

A CRM, quotes, invoicing, supplier contracts, call billing, procurement and reports.

Explore Sales, billing and reporting
Invoices and credit notes with what is owed, overdue and in draft

Access and portal

One login, one search, one set of permissions

The customer portal, roles, setup, white-label, languages and an edition for IT teams.

Explore Access and portal

Underneath it all

What makes it one product rather than a bundle.

One agent
Signed Windows, macOS and Linux builds with self-update and rollback, a tray icon, and modules switched on by policy. A Lite agent brings older Windows into the same list.
One database
Customers, devices and tickets are real records that every module links to, so nothing needs syncing between tools.
One search
Customers, devices, tickets, contacts, users, alerts, pages and settings from the same box and from Cmd+K.
One alert list
Monitoring, backup, Microsoft 365, security, lines and infrastructure all raise alerts into the same list, and each one says what raised it and offers the fix.
One sign-in
Local accounts with two-factor, or single sign-on with Entra ID, Google, OIDC or SAML.
One set of roles
Role templates for every job, permissions per module and customer, and a switch for each sensitive action.

For internal IT teams

Not an MSP? There is an edition for you.

The Company edition is the same Tenvara for an in-house IT team. One organisation with sites, departments and employees takes the place of customers and contacts, requests go to the department's manager and then to IT, and employees get their own portal for IT help.

How Tenvara fits an IT team
  • Departments with cost centres and managers
  • Manager approvals, with a delegate to stand in
  • An employee portal for help and requests
  • Purchasing and IT spend by department

Tenvara is coming soon.

We're inviting MSPs to the beta in small groups. Apply to join, or get launch updates by email and hear first when pricing is announced.

Get early access Get updates