The Tenvara platform
Everything an MSP runs on, as one product.
Customers, sites, contacts, devices, tickets and alerts are the core. Every part of Tenvara adds to them instead of living in its own portal, so the customer page and the device page tell the whole story.
Ten areas, one app
Switch on what you need. It all lands in the same place.
Service desk
A service desk that knows the device, the customer and the contract
Tickets, SLAs, time, contracts, quotes, chat and scheduling.
Explore Service desk
RMM and remote access
One agent. Every device. Everything you need to fix it.
One agent, monitoring, patching, software, scripts and remote control.
Explore RMM and remote access
Backup
Backup that shows up on the device page, not in another portal
Endpoints, servers, Hyper-V, Proxmox and Microsoft 365.
Explore Backup
Microsoft 365
Every Microsoft 365 tenant you look after, in one place
Multi-tenant management, posture checks, starters and leavers.
Explore Microsoft 365
Security
Detections from endpoints and Microsoft 365 in one queue
Detections from endpoints and Microsoft 365, in one queue.
Explore Security
Documentation
Customer documentation and credentials, where the work happens
Customer docs, credentials vault and your own knowledge base.
Explore Documentation
Automation and AI
Automate the routine. Investigate the rest faster.
When X, do Y rules, on-call paging and AI with your own key.
Explore Automation and AI
Infrastructure and printing
Hypervisors, web servers and printers without another console
Proxmox hosts, web servers and print deployment.
Explore Infrastructure and printing
Reporting and billing
Show customers the work. Bill for every seat.
Customer reports, satisfaction, and licence sync with Pax8.
Explore Reporting and billing
Access and portal
One login, one search, one set of permissions
Single sign-on, roles, customer portal and self-hosting.
Explore Access and portalUnderneath it all
What makes it one product rather than a bundle.
- One agent
- Signed Windows, macOS and Linux builds with self-update and rollback, a tray icon, and modules switched on by policy.
- One database
- Customers, devices and tickets are real records that every module links to, so nothing needs syncing between tools.
- One search
- Customers, devices, tickets, contacts, users, alerts and settings from the same box and from Cmd+K.
- One alert list
- Monitoring, backup, Microsoft 365, security and infrastructure all raise alerts into the same list and the same rules.
- One sign-in
- Local accounts with two-factor, or single sign-on with Entra ID, Google, OIDC or SAML.
- One set of roles
- Admin, technician and read-only, with permissions per module and customer.
See Tenvara running an MSP.
A 30 minute walkthrough on a call, with the real product and real questions. Bring the awkward ones about moving over, pricing and self-hosting.