Backup

Backup that shows up on the device page, not in another portal

Endpoint and server backup through the same agent, virtual machines on Hyper-V and Proxmox, whole Macs, and Microsoft 365, Entra ID and Google Workspace. Immutable copies, boot checks and bare metal recovery are built in, and backup status sits on every customer and device.

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Backup overview with job status per customer

Endpoints and servers

The agent supervises the backup engine, so there is nothing else to install or update.

Immutable copies

S3 Object Lock on your own bucket, second copies that always go to the other location, and deletes that need a second administrator.

Proof it works

Scheduled test restores with a PDF, boot checks in a sandbox and a malware scan before anything comes back.

Microsoft 365 and Google

Mail, OneDrive, SharePoint, Teams and Entra ID, plus Google Workspace with your own service account.

Know which backups need you

The overview leads with what failed, what has not run and what is stalled, per customer. A backup interrupted by a restart, a reboot or an update carries on from its checkpoint in the same job instead of starting again, large OneDrive files stream in parts, and items Microsoft will not hand over are listed as skipped with the reason, not shouted about as failures.

Backups carry on where they stopped, through restarts and updates
OK, OK with skipped items, or failed
SQL Server restore into the instance, log backups and point-in-time restore
Protect, back up now and pause in bulk from any device list

Backups that fit the night

Switch on Spread backups automatically and each site's backups are planned from their own history, so devices start one after another inside the window and the upload stays within the site's budget. Tonight's plan is a timeline on the customer's Backup tab, a backup waiting for bandwidth says so, and anything that fails explains itself in plain words with the next step and the log one click away.

Upload budgets for each site, set by you or learnt
A backup started by hand never waits
Second copies and cloud backups kept to your own uplink window

Storage that looks after itself

Every repository reads back a sample of what it holds each week and all of it each month, and a damaged part heals from the other copy or from the source on the next backup. An ordered copy list keeps every repository copied to a location that is not its own, shows anything uncopied in amber with the reason, and checks each copy against its source.

Repository health with Verify now
Make primary swaps the locations and keeps everything copied
One alert per repository, cleared when it heals

Search every backup at once

Type a file name, a subject or a person and Tenvara searches every backup you hold: devices, servers, Macs, Microsoft 365 and Google. Browse like Explorer or Outlook with a time slider, compare versions, pick from several points and restore, download or share a link, all from one sheet. Start a restore from the device, the user, the ticket or the customer.

Deleted items and every version side by side
Restore to another site, a new mailbox or a different device
New Windows and Linux server backups searchable within a minute
Customers restore their own files in the portal, within your limits

Restore search across every backup with versions and a restore button on each result

Any size, on a small server

A million-file OneDrive or a very large mailbox backs up within a fixed, small amount of memory: mailboxes are read folder by folder, and very large drives are backed up in parts, then browsed and restored as one. New Microsoft 365 tenants take their first full backup from a queue you put in order, in slots of their own, so the customers you already protect stay on time.

First backups you reorder, hold and release, with estimates
Every backup carries its own catalogue, so a new server can rebuild from the storage and your keys
A recovery copy of the encryption key, sealed with your own passphrase

Back on its feet, not just backed up

Boot a machine from its image backup in minutes, keep a warm standby on Hyper-V, or restore to new hardware or a virtual machine with Linux or WinPE recovery media. Whole Macs are backed up from an APFS snapshot.

Bare metal recovery from USB, ISO or PXE
Instant recovery and warm standbys
Boot checks on your own Proxmox or Hyper-V sandbox hosts, with nothing installed in the guest

In the knowledge base

See exactly how it works

Spreading backups across the night Turn on Spread backups automatically so a customer's devices start one after another through a window under each site's upload budget, read tonight's plan, see why a backup waits for bandwidth, and hold your own server's uploads to a window and budget. Repository health, healing and verification Read a repository's health on Backup > Repositories, see how damaged data heals from the second copy or the source, verify stored data on a schedule or now, compact the index, and keep maintenance on time. Second copies and the copy list Keep every repository copied to another location with an ordered copy list, read the primary and secondary locations, see which repositories copy where and which are not copied, swap the primary with Make primary, and check a copy against its source. Restoring Find what to bring back with one search across every backup, pick it at the right point in time, and restore it through one restore sheet to where it was, somewhere else, a download or a share link. Searching and browsing backups Browse a device's or a person's backups like Explorer or Outlook with a time slider, show deleted items, compare versions, preview files and gather items from several points in a basket. Resuming large and interrupted backups How big backups carry on after a reboot, sleep, crash, server restart or update instead of starting again, how very large drives are backed up in parts in steady memory, how large files are copied in parts with a disk guard, and how big OneDrives and sites download several files at once. Backups through restarts and updates A backup cut short by a restart, a reboot or an update of Tenvara is interrupted, not failed. It carries on from its checkpoint, overdue backups catch up a few at a time after a long stop, and updates wait for running backups. The first backups queue New Microsoft 365 tenants take their first full backup in an order you choose, in slots of their own, so tenants already backed up stay on time. Reorder the queue, run one next, hold and release, see why a tenant is held and fix it, and read the estimates. A recovery copy of the encryption key Download a copy of the backup encryption key sealed with a passphrase you choose, after an authenticator code and another administrator's approval, print a recovery sheet, check that your copy opens, and keep it somewhere safe. Sandbox hosts Choose the Proxmox VE nodes and Hyper-V hosts that run machines from backups (boot checks, instant recovery and standbys), use a host that is not backed up itself, share a host for every customer's backup tests, and prove a host works with a test. Application-aware and SQL Server backups How Windows volume images are made application-consistent for SQL Server, SQL Server log truncation and log backups, the log warning, restoring a database into its instance or as files, and running scripts before and after a backup. Storage locations and immutable backups Keep backups in more than one place, lock them with S3 Object Lock, protect deletions with a recovery window and a second administrator, watch storage growth, keep a healthy local copy, and seed a first backup by carrying the disk. Test restores, boot checks and malware scans Prove backups work with scheduled test restores and a PDF report, start image backups on a sandbox host to prove they boot with nothing installed in the machine, and scan what a restore would write before it is written. Bare metal recovery Make recovery media for a customer, start a dead or replacement machine from it, and restore a whole machine from an image backup onto the same or different hardware, or into a virtual machine. Instant recovery and standbys Start a machine straight from its backup in minutes, make it permanent while it runs, and keep warm standbys up to date after every backup for failover in seconds. Whole Mac backup Back up a whole Mac (every account, home folder, application and setting) from an APFS snapshot, give the agent Full Disk Access, and choose what is left out. Google Workspace and Entra ID backup Back up customers' Google Workspace domains (Gmail, Drive, Calendar, Contacts and shared drives) with your own service account, and back up a Microsoft 365 tenant's Entra ID directory to see what changed and put it back. Archiving and legal hold Keep a customer's mail for a set number of years and search it, put a customer or mailbox on legal hold so nothing is pruned or deleted, and run eDiscovery cases with PST or EML exports and a chain of custody. Self-service restores in the portal Let your customers' people search and restore their own mail, OneDrive files, calendar entries, contacts and computer files from the customer portal, within limits you set per customer, with everything they do logged.

Read the guide

Step by step instructions for Backup, with screenshots, in the knowledge base.

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