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Tenvara vs the tools you use today

Most MSPs run a PSA, an RMM, a remote access tool, a backup product, a documentation platform and a handful of add-ons, each with its own bill and login. Tenvara is one app that replaces the stack. Here is how it compares with 64 of those tools, one page per tool: where each part of its job lives in Tenvara, and everything else you get alongside it. Running IT for your own organisation? The ITSM comparisons are written for in-house IT teams.

Find your tools ITSM for IT teams
A Tenvara customer page with tickets, devices, backup and Microsoft 365 together

Pick a tool

Every tool, by the job it does

PSA and service desk

Tickets, SLAs, time, contracts and billing.

Atera Atera Networks An RMM and helpdesk platform priced per technician, with billing and patching. Tenvara adds backup, Microsoft 365 backup and Microsoft 365 management Tenvara vs Atera Autotask PSA Kaseya (Datto) A cloud PSA for service desk, projects, contracts, billing, CRM and procurement. Tenvara adds RMM, backup and Microsoft 365 management Tenvara vs Autotask PSA ConnectWise PSA ConnectWise A long-established PSA for tickets, projects, agreements, billing and sales. Tenvara adds RMM, remote access and backup Tenvara vs ConnectWise PSA HaloPSA Halo Service Solutions An all-inclusive PSA with ticketing, projects, billing, sales and stock at one price. Tenvara adds RMM, remote access and backup Tenvara vs HaloPSA Kaseya BMS Kaseya A cloud PSA covering service desk, projects, finance, CRM and HR. Tenvara adds RMM, backup and Microsoft 365 management Tenvara vs Kaseya BMS SuperOps SuperOps A unified PSA and RMM for MSPs, with projects, documentation, MDM and network monitoring. Tenvara adds backup, Microsoft 365 backup and Microsoft 365 management Tenvara vs SuperOps Syncro Syncro A combined PSA and RMM with invoicing, Splashtop remote access and Microsoft 365 tools. Tenvara adds backup, Microsoft 365 backup and security monitoring Tenvara vs Syncro Zendesk Zendesk A general customer service platform with ticketing, messaging, a help centre and AI agents. Tenvara adds RMM, remote access and Microsoft 365 management Tenvara vs Zendesk

RMM and patching

Monitoring, patching, scripts and software on every device.

Action1 Action1 Corporation Cloud patch management for Windows, macOS and Linux with vulnerability remediation, free to 200 endpoints. Tenvara adds RMM, a service desk and backup Tenvara vs Action1 ConnectWise Automate ConnectWise A long-standing RMM with deep scripting, on-premises or cloud hosting, and ScreenConnect remote access. Tenvara adds security monitoring, backup and Microsoft 365 backup Tenvara vs ConnectWise Automate ConnectWise RMM ConnectWise Cloud-native RMM from ConnectWise with NOC-tuned alerts, third-party patching and ScreenConnect. Tenvara adds security monitoring, Microsoft 365 posture checks and documentation Tenvara vs ConnectWise RMM Datto RMM Kaseya Cloud RMM from Kaseya with patching, Web Remote, network topology maps and Autotask integration. Tenvara adds a service desk, backup and Microsoft 365 backup Tenvara vs Datto RMM Kaseya VSA 10 Kaseya Kaseya's cloud RMM with policy automation, discovery and patching, tied into the Kaseya platform. Tenvara adds a service desk, backup and Microsoft 365 backup Tenvara vs Kaseya VSA 10 N-able N-central N-able N-able RMM for larger, complex networks, on-premises or hosted, with deep automation and SNMP. Tenvara adds a service desk, backup and Microsoft 365 backup Tenvara vs N-able N-central N-able N-sight RMM N-able Cloud RMM from N-able with built-in ticketing, Take Control remote access and a technician mobile app. Tenvara adds backup, Microsoft 365 backup and Microsoft 365 management Tenvara vs N-able N-sight RMM NinjaOne NinjaOne Cloud RMM that has grown into patching, backup, remote access, documentation and a PSA. Tenvara adds Microsoft 365 management, security monitoring and Microsoft 365 posture checks Tenvara vs NinjaOne Pulseway RMM Pulseway RMM known for its full-featured mobile app, with patching, scripting, remote control and add-ons. Tenvara adds Microsoft 365 management, security monitoring and Microsoft 365 posture checks Tenvara vs Pulseway RMM

Backup

Endpoints, servers, virtual machines and Microsoft 365.

Acronis Cyber Protect Cloud Acronis Multi-tenant backup, disaster recovery and security for service providers, with one agent and console. Tenvara adds a service desk, RMM and patching Tenvara vs Acronis Cyber Protect Cloud Axcient x360Recover Axcient (ConnectWise) Backup and disaster recovery for MSPs, on an appliance or direct to the Axcient Cloud. Tenvara adds a service desk, RMM and remote access Tenvara vs Axcient x360Recover Cove Data Protection N-able Cloud-first backup for servers, workstations and Microsoft 365, with storage included. Tenvara adds RMM, remote access and a service desk Tenvara vs Cove Data Protection Datto BCDR Datto (Kaseya) Backup and disaster recovery appliances (SIRIS, ALTO) and Endpoint Backup, with the Datto Cloud. Tenvara adds a service desk, RMM and Microsoft 365 management Tenvara vs Datto BCDR Datto SaaS Protection Datto (Kaseya) Cloud to cloud backup for Microsoft 365 and Google Workspace, sold through MSPs. Tenvara adds Microsoft 365 management, backup and a service desk Tenvara vs Datto SaaS Protection Dropsuite Dropsuite, a NinjaOne company Cloud backup and email archiving for Microsoft 365, Google Workspace and more, now NinjaOne SaaS Backup. Tenvara adds a service desk, RMM and Microsoft 365 management Tenvara vs Dropsuite Redstor Redstor (CyberSentriq) Cloud backup and recovery for servers, endpoints, Microsoft 365 and Google Workspace, built for MSPs. Tenvara adds a service desk, RMM and remote access Tenvara vs Redstor SkyKick Cloud Backup ConnectWise Microsoft 365 backup for MSPs, now sold by ConnectWise as ConnectWise Cloud Backup. Tenvara adds backup, a service desk and RMM Tenvara vs SkyKick Cloud Backup Veeam Data Platform Veeam Software Backup and recovery for virtual, physical, cloud and SaaS workloads, with a console for service providers. Tenvara adds a service desk, Microsoft 365 management and patching Tenvara vs Veeam Data Platform

ITSM for IT teams

Service management for an organisation's own IT team.

Freshservice Freshworks An IT service management platform for in-house IT teams, with ITSM, asset management and AI. Tenvara adds remote access, patching and backup Tenvara vs Freshservice Ivanti Neurons for ITSM Ivanti An ITIL-aligned ITSM platform with no-code workflows, asset management and AI features. Tenvara adds patching, remote access and software deployment Tenvara vs Ivanti Neurons for ITSM Jira Service Management Atlassian Atlassian's service management tool for IT and business teams, built on Jira. Tenvara adds RMM, remote access and patching Tenvara vs Jira Service Management ManageEngine ServiceDesk Plus ManageEngine (Zoho Corporation) An ITIL service desk for in-house IT, in the cloud or on-premises, with assets, changes and projects. Tenvara adds patching, remote access and mobile device management Tenvara vs ManageEngine ServiceDesk Plus ServiceNow IT Service Management ServiceNow Enterprise ITSM on the ServiceNow platform: incidents, problems, changes, requests and more. Tenvara adds RMM, patching and vulnerability management Tenvara vs ServiceNow IT Service Management SolarWinds Service Desk SolarWinds A cloud ITSM service desk for in-house IT, with assets, a CMDB, changes and SolarWinds AI. Tenvara adds remote access, patching and security monitoring Tenvara vs SolarWinds Service Desk TOPdesk TOPdesk Service management for IT and facilities teams, used in education, healthcare and local government. Tenvara adds RMM, remote access and patching Tenvara vs TOPdesk Zendesk for internal IT Zendesk Zendesk's employee service and ITSM offering for IT, HR and other internal teams. Tenvara adds RMM, remote access and patching Tenvara vs Zendesk for internal IT

Replace your whole stack

A dozen logins, or one.

Swapping one tool for another rarely changes much. Swapping the stack does: one agent on every machine, one customer record, one alert list and one subscription.

PSA and service desk Atera, Autotask PSA, ConnectWise PSA, HaloPSA, Kaseya BMS and more RMM and patching Action1, ConnectWise Automate, ConnectWise RMM, Datto RMM, Kaseya VSA 10 and more Remote access AnyDesk, BeyondTrust Remote Support, ScreenConnect, Splashtop Remote Support, TeamViewer Backup Acronis Cyber Protect Cloud, Axcient x360Recover, Cove Data Protection, Datto BCDR, Datto SaaS Protection and more Microsoft 365 management Augmentt, CIPP, Inforcer, Microsoft 365 Lighthouse Documentation and passwords Hudu, IT Glue, KeeperMSP, N-able Passportal Security monitoring ConnectWise SIEM Portal, chat, feedback and scheduling CloudRadial, Crewhu, SmileBack, Thread, TimeZest Quoting and sales Quoter, QuoteWerks Billing, reporting and automation BrightGauge, Gradient MSP, PagerDuty, Rewst Printing PrinterLogic, Printix Proxmox and web hosting cPanel and WHM, Plesk, Proxmox Datacenter Manager ITSM for IT teams Freshservice, Ivanti Neurons for ITSM, Jira Service Management, ManageEngine ServiceDesk Plus, ServiceNow IT Service Management and more
See the whole platform Pricing

Questions

About these comparisons

From each vendor's own website and documentation, checked in September and October 2026, and from Tenvara's knowledge base. Every page lists its sources. If something has changed, tell us and we will correct it.

Each table first compares the jobs both products do. Below that, Also in Tenvara lists what else comes in the same app, such as RMM, backup or Microsoft 365 management, and whether the other vendor sells it as a separate product. Every Tenvara row links to its guide, and the vendor details come from the sources listed on each page.

Settings, Migration imports customers, sites, contacts, devices, assets and credentials from CSV exports of your current tools, with column mapping, a dry run and undo, and brings documentation and passwords across from IT Glue or Hudu. Devices appear with their full inventory as the agent is installed, and Microsoft 365 tenants connect with a consent link. Beta members run Tenvara side by side with their current tools and take as long as they need to move over.

The ITSM for IT teams group compares Tenvara with the service management platforms organisations run for their own staff, such as ServiceNow, Freshservice and TOPdesk. Those pages describe the Company edition: one organisation with departments and employees, an employee portal with manager approvals, and purchasing and IT spend, with device management, backup and Microsoft 365 in the same app. See ITSM for in-house IT teams for the whole picture.

Yes. Each part of Tenvara is a module you switch on when you are ready, so you can start with one job, such as the service desk or backup, and bring the rest over at your own pace.

Tenvara is the full product, and beta is about its stage rather than what it does. Apply for the beta, run it next to the tools you use today, and move each job over when you are happy. Beta members get a direct line to the team building it.

The one signed agent for Windows, macOS and Linux handles inventory, remote control, monitoring, patching, software, scripts, printers, backup and security monitoring. Each feature is switched on by policy, with no extra installs.

Try it next to your current stack.

Tenvara is coming soon. Apply for the beta to run it side by side with the tools you use today, or get launch updates by email.

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