Compare: Documentation and passwords
N-able Passportal alternative: Tenvara
N-able Passportal is a password manager built for MSPs, with a documentation manager, a browser extension and tools to automate password changes. MSPs look at Tenvara when they want customer credentials and documentation in the same app as their tickets and devices, with the login on the device page when a technician needs it. Every reveal, copy and two-factor code is written to the vault audit log.
The tool today
What N-able Passportal does
A password and documentation manager for MSPs, with a browser extension and credential automation. Made by N-able. This is how the vendor describes it, in our words.
- A password manager with My Vault, Company Vault and Client Vault credentials.
- Granular access control across clients, subfolders and individual passwords, with audit logs.
- Credential automation and Active Directory credential sync.
- A cross-browser extension with autofill, auto-login and a password generator.
- A documentation manager for storing client information consistently.
- Blink self-service password reset and a branded Site portal for password management.
Side by side
Tenvara vs N-able Passportal
The documentation and password jobs that matter most, and how each product handles them. Then what else comes with Tenvara, such as a service desk, RMM and backup, in the same app.
Encrypted vault of customer credentials
Client Vault
Access control per role
Down to individual passwords
Audit log, export and access reports
Reports export to PDF, CSV or Excel
One-time password links
Temporary share, ends after one view
Credential expiry reminders
Credentials auto-expire on a set frequency
Password generator
Built into the extension
Customer documentation and knowledge base
Documentation Manager
Credentials shown on the device
Integrations with N-able RMM
Browser extension with autofill
Chrome, Firefox, Edge and Chromium
Browser extension settings set for everyone
Admins set the timeout and session length for all users
Automated password changes
Credential automation, AD sync
Self-service password reset for users
Blink
Also in Tenvara
What else you get with Tenvara, in the same app
PSA and service desk
Separate product: N-able MSP Manager
Remote monitoring and alerts
Separate product: N-able N-sight or N-central
Endpoint, server and VM backup
Separate product: Cove Data Protection
Microsoft 365 backup
Separate product: Cove Microsoft 365 Backup
Remote access
Separate product: N-able Take Control
Patching
Separate product: N-able N-sight or N-central
Security monitoring
Separate product: Adlumin XDR
Diagrams, IP addresses and racks
Not part of Passportal
Add-on means the vendor sells it as a separate product or paid extra. N-able Passportal details come from the vendor's own website, see sources.
The one-app pitch
What else you'd replace
Most MSPs running N-able Passportal pay for several other tools beside it. Tenvara does these jobs too, on the same customer record, with one agent and one login.
See every comparisonSwitching
Moving from N-able Passportal
A calm move, not a big bang. Run both side by side until your team is happy.
How a gradual move to Tenvara works-
1
Import your customers and sites
Import the customers and sites your credentials belong to from a CSV export, so each login sits with the right customer.
Importing from CSV -
2
Deploy the agent
Install the agent so devices appear and credentials can be linked to them.
Installing the agent -
3
Import your credentials
Import credentials from a CSV export with the column mapper and a dry run, then add two-factor secrets and mark break-glass accounts administrators only.
Importing from CSV -
4
Set permissions
Decide which roles can see credentials, separately from who can read articles.
Roles and permissions -
5
Run both, then switch
Keep Passportal until every credential in use is in Tenvara, then remove access and cancel.
N-able Passportal pricing
N-able prices Passportal by quote.
Tenvara pricing
One product with every feature included, hosted or self-hosted. Tenvara is new and in beta, and pricing is announced before launch.
See pricingQuestions
N-able Passportal vs Tenvara: FAQ
Each secret is encrypted with AES-256-GCM under its own key, stays out of lists and search, and every reveal, copy and two-factor code is logged and rate limited.
Yes. Paste the otpauth link or key into the credential, and Tenvara works out the current code on the server, so the secret itself stays there.
Filter the vault audit log by that person to see every credential they revealed or copied, which is the list of passwords to change.
They can read articles you publish to the customer portal, in its Help centre. A record shows there only with the fields you choose, and credentials stay with your team.
Yes. Credentials import from a CSV file with a column mapper and a dry run, customer by customer, and every imported secret is encrypted like the rest of the vault.
More documentation and password comparisons
Tenvara is coming soon.
Apply for the beta to run Tenvara side by side with N-able Passportal before you decide, or get launch updates and hear first when pricing is announced.
Comparison based on publicly available information as of September 2026. N-able Passportal is a trademark of its owner; Tenvara is not affiliated with it. Spotted something out of date? Tell us and we'll correct it.
Sources