Compare: Documentation and passwords
IT Glue alternative: Tenvara
IT Glue is one of the best known documentation tools for MSPs, holding runbooks, customer assets and passwords, and syncing with your PSA and RMM. MSPs look at Tenvara when they want documentation to live in the same app as their tickets, devices and alerts, rather than kept in step through integrations. Articles, structured records and credentials link straight to real customers, sites, devices and tickets.
The tool today
What IT Glue does
IT documentation and password management for MSPs, with flexible assets and PSA and RMM sync. Made by Kaseya. This is how the vendor describes it, in our words.
- Structured documentation with flexible assets for any kind of item you track.
- Relationships that link related items, so information sits side by side.
- Password management with a one-time password generator, browser extensions and an audit trail.
- A knowledge base and SOPs, with an AI SOP generator that captures steps as you work.
- Over 60 native integrations with PSA, RMM and backup tools, plus a public API.
- Add-ons: Network Glue for network discovery and password rotation, and MyGlue for end users.
Side by side
Tenvara vs IT Glue
The documentation and password jobs that matter most, and how each product handles them.
Knowledge base with folders and versions
Knowledge base and SOPs
Structured customer records from templates
Flexible assets
Links between items
Relationships
Credentials vault with two-factor codes
Password manager with OTP generator
Audit of who saw which password
Immutable audit trail
Devices documented from live data
Through RMM integrations
Add-on means the vendor sells it as a separate product or paid extra. IT Glue details come from the vendor's own website, see sources.
The one-app pitch
What else you'd replace
Most MSPs running IT Glue pay for several other tools beside it. Tenvara does these jobs too, on the same customer record, with one agent and one login.
See every comparisonSwitching
Moving from IT Glue
A calm move, not a big bang. Run both side by side until your team is happy.
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1
Set up customers, sites and contacts
There is no import from IT Glue, so start with the customers, sites and contacts your documentation will hang off.
Customers, sites and contacts -
2
Shape your templates
Compare your flexible asset types with the seven built-in templates, change them to suit you, and add templates for anything else.
Templates -
3
Deploy the agent
Install the agent so devices appear with their hardware and software, ready to link credentials and records to.
Installing the agent -
4
Move credentials and key articles
Add credentials customer by customer, linking them to devices as you go, and copy across the articles you actually use.
The credentials vault -
5
Run both, then switch
Keep IT Glue read-only while the team works from Tenvara, then cancel once nothing is missing.
IT Glue pricing
IT Glue publishes its prices on its website. Check its pricing page for current prices and terms.
Vendor pricing pageTenvara pricing
One subscription, per technician or per endpoint, hosted or self-hosted, with every feature in every plan.
See pricingQuestions
IT Glue vs Tenvara: FAQ
Each secret is encrypted with AES-256-GCM under its own key, secrets never appear in lists or search, and every reveal, copy and two-factor code is logged. Reveals are rate limited per person.
They can read articles you publish to the customer portal. Records and credentials are never shown to customers.
More documentation and password comparisons
See Tenvara next to IT Glue.
A 30 minute walkthrough of the real product. Bring your list of what you use today and we'll show you where each part lives in Tenvara, and where it doesn't.
Comparison based on publicly available information as of September 2026. IT Glue is a trademark of its owner; Tenvara is not affiliated with it. Spotted something out of date? Tell us and we'll correct it.
Sources