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Compare: RMM and patching

Pulseway RMM alternative: Tenvara

Pulseway is an RMM that many MSPs choose for its mobile app, with monitoring, patching, scripting and remote control, and add-ons for security, ticketing, documentation and backup. Tenvara covers the same device work in the browser and the Tenvara app for iOS and Android, and builds the service desk, documentation and backup into the same app and the same agent. You can use it hosted or run it on your own server.

Tenvara: RMM and patching

The tool today

What Pulseway RMM does

RMM known for its full-featured mobile app, with patching, scripting, remote control and add-ons. Made by Pulseway. This is how the vendor describes it, in our words.

  • Monitoring and alerting for Windows, Mac and Linux, plus network devices and IoT.
  • Patch management for operating systems and 220+ third-party apps.
  • Scripting and automation workflows with auto-remediation.
  • Built-in remote control, including from the mobile app.
  • A full-featured mobile app for iOS and Android.
  • Add-ons for antivirus, IT documentation, ticketing, NOC and backup.

Side by side

Tenvara vs Pulseway RMM

The RMM and patching jobs that matter most, and how each product handles them. Then what else comes with Tenvara, such as Microsoft 365 management, security monitoring and Microsoft 365 posture checks, in the same app.

Monitoring and alerts

Tenvara Yes

Policies by customer, group or device Guide

Pulseway RMM Yes

Windows, Mac and Linux

Patch management

Tenvara Yes

OS patching plus catalogue app updates Guide

Pulseway RMM Yes

Operating systems and 220+ apps

Scripts and automation

Tenvara Yes

Signed script library, schedules and rules Guide

Pulseway RMM Yes

Scripting and auto-remediation

Remote control

Tenvara Yes

In the browser, also from the Tenvara app Guide

Pulseway RMM Yes

Built in, also from the mobile app

Device and Microsoft 365 backup

Tenvara Yes

Images, folders, VMs and Microsoft 365 Guide

Pulseway RMM Add-on

Endpoint, BCDR and SaaS backup add-ons

Ticketing

Tenvara Yes

Service desk built into the same app Guide

Pulseway RMM Add-on

Ticketing add-on

IT documentation

Tenvara Yes

Records, articles and a credentials vault Guide

Pulseway RMM Add-on

IT Documentation add-on

Mobile app for technicians

Tenvara Yes

iOS and Android, phones and tablets Guide

Pulseway RMM Yes

Full-featured iOS and Android app

Network device monitoring

Tenvara Yes

SNMP v2c and v3, with vendor templates Guide

Pulseway RMM Yes

Network devices and IoT

Policies by customer, site, group and device

Tenvara Yes

A Policies tab at every level, with sites as a level Guide

Pulseway RMM Yes

Organisation, site, group and device

Remote registry editor

Tenvara Yes

Browse and edit the registry from the device page Guide

Pulseway RMM Yes

Registry Editor, no remote session needed

Power actions

Tenvara Yes

Lock, sign out and restart from the device page Guide

Pulseway RMM Yes

Lock, log off, restart, shut down and more

Desktop remote viewer

Tenvara Yes

Windows and Linux viewer, as well as the browser Guide

Pulseway RMM Yes

Remote Desktop Client app

Fix it from the alert

Tenvara Yes

Alerts name what raised them and offer the fix, with approval Guide

Pulseway RMM Yes

Scripts run in response to an alert

Ctrl+Alt+Del in a remote session

Tenvara Yes

Send Ctrl+Alt+Del, and answer UAC prompts in the session Guide

Pulseway RMM Yes

Ctrl+Alt+Del button in the remote control window

Who is signed in before you connect

Tenvara Yes

Active, idle, locked or disconnected, per session Guide

Pulseway RMM Yes

Logged-in users listed on the connection screen

Older Windows versions

Tenvara Yes

Lite agent for Windows 7 SP1 to Server 2012 R2 Guide

Pulseway RMM No

Agent needs Windows 10 or Server 2016 and later

Also in Tenvara

What else you get with Tenvara, in the same app

Microsoft 365 management

Tenvara Yes

Every customer tenant, its users, licences, starters and leavers Guide

Pulseway RMM No

Not included

Security monitoring

Tenvara Yes

Security events from devices, Microsoft 365 and firewalls, with detections Guide

Pulseway RMM Add-on

Paid add-ons: Pulseway Antivirus and Ransomware Detection

Microsoft 365 security posture

Tenvara Yes

Security checks on every tenant, mapped to CIS, NIST, SCuBA and Essential Eight Guide

Pulseway RMM No

Not included

Quotes and proposals

Tenvara Yes

Branded proposals with customer e-signature Guide

Pulseway RMM Add-on

Separate product: Pulseway PSA

On-call and paging

Tenvara Yes

Rotas, cover and escalation policies for critical alerts Guide

Pulseway RMM No

Not included; integrates with PagerDuty

Compliance programmes

Tenvara Yes

ISO 27001, ISO 9001, UK GDPR and Cyber Essentials programmes with policies, risks and evidence Guide

Pulseway RMM Add-on

Separate Kaseya product: Compliance Manager GRC

Project management

Tenvara Yes

Phases, tasks, dependencies, timelines and budgets for each customer Guide

Pulseway RMM Add-on

Sold separately as Pulseway PSA

Invoicing and payments

Tenvara Yes

Invoices from contracts and time, Xero or QuickBooks sync, card and Direct Debit Guide

Pulseway RMM Add-on

Sold separately as Pulseway PSA

Add-on means the vendor sells it as a separate product or paid extra. Pulseway RMM details come from the vendor's own website, see sources.

The one-app pitch

What else you'd replace

Most MSPs running Pulseway RMM pay for several other tools beside it. Tenvara does these jobs too, on the same customer record, with one agent and one login.

See every comparison

Switching

Moving from Pulseway RMM

A calm move, not a big bang. Run both side by side until your team is happy.

How a gradual move to Tenvara works
  1. 1

    Import your customers and sites

    Import customers and sites from a CSV export, with a dry run first, or add them by hand. Each enrolment token then ties a device to the right customer, and to a site if you choose one.

    Importing from CSV
  2. 2

    Recreate your policies

    Set monitoring checks, thresholds and patch policies at global, customer and device group level. The defaults suit most MSPs, so you may only need a few changes.

    Policies, checks and thresholds
  3. 3

    Deploy the agent alongside

    The one-line install command runs from any tool that can run a script, including Pulseway, so you can roll Tenvara out to a whole customer at once.

    Installing the agent
  4. 4

    Set up how alerts reach you

    Choose which alerts become tickets, and have critical ones reach you by email, Teams, Slack or text.

    Alerts into tickets and notifications
  5. 5

    Run both side by side, then switch

    Compare alerts and patch results for a few weeks, then remove the Pulseway agent customer by customer.

Pulseway RMM pricing

Pulseway prices by demo or quote rather than on its pricing page.

Tenvara pricing

One product with every feature included, hosted or self-hosted. Tenvara is new and in beta, and pricing is announced before launch.

See pricing

Questions

Pulseway RMM vs Tenvara: FAQ

They are part of the same app and the same agent, not separate products. You switch modules on one at a time, when you are ready for each.

Windows, macOS and Linux. One agent runs the modules you switch on: inventory, remote control, monitoring, patching, software, scripts, backup, diagnostics and more.

Yes. The one-line install command works from any tool that can run a script, including your current RMM, Intune or an MDM, so one enrolment token can cover a whole customer.

Yes. Use it hosted at yourname.tenvara.app with updates, backups and monitoring done for you, or run the same product on your own Linux server with Docker Compose.

Tenvara is coming soon.

Apply for the beta to run Tenvara side by side with Pulseway RMM before you decide, or get launch updates and hear first when pricing is announced.