Compare: Remote access
ScreenConnect alternative: Tenvara
ScreenConnect is a remote support tool many MSPs use for both quick support sessions and always-on access to managed machines. Tenvara builds remote control into the same agent that does monitoring, patching and scripts, so you can remote in from a device, a ticket or a chat without a second tool. Sessions run peer to peer from the browser, and every one is logged.
The tool today
What ScreenConnect does
Remote support and unattended access for help desks and MSPs, cloud or on premises. Made by ConnectWise. This is how the vendor describes it, in our words.
- Attended support sessions: the guest runs a small client and joins with a code, with nothing installed beforehand.
- Unattended access agents for round the clock access to desktops, laptops and servers.
- Backstage, a remote command line and a toolbox for working without disturbing the user.
- Session recording, Wake-on-LAN and iOS and Android guest clients on the Standard plan and above.
- Cloud hosting or on-premises, with an extension library of more than 100 integrations.
Side by side
Tenvara vs ScreenConnect
The remote access jobs that matter most, and how each product handles them. Then what else comes with Tenvara, such as backup, Microsoft 365 backup and security monitoring, in the same app.
Unattended access to managed devices
Unlimited access agents on Standard and above
User consent options
Attended sessions need the user to join
Session log
Custom reports
Remote in from a ticket
From a ticket with ConnectWise PSA
Desktop app for technicians
Host client on Windows, macOS and Linux
Blank screen and block input
Blank guest monitor and block guest input
Tickets, monitoring and patching
ConnectWise PSA and RMM sold separately
Self-hosting
On-premises or cloud
Session recording
Standard plan and above
File transfer
Transfer files and folders
Terminal with no screen session
Backstage, with CMD and PowerShell
Ctrl+Alt+Del and administrator prompts
Send Ctrl+Alt+Del to elevate, then control UAC dialogs
Switch between a server's user sessions
Select Logon Session in the View menu
Also in Tenvara
What else you get with Tenvara, in the same app
Endpoint, server and VM backup
Separate product: ConnectWise x360Recover
Microsoft 365 backup
Separate product: ConnectWise Cloud Backup
Security monitoring
Separate product: ConnectWise SIEM
Microsoft 365 security posture
Separate product: ConnectWise SaaS Security
IT documentation
Separate product: ConnectWise Documentation (formerly ITBoost)
Customer feedback
Separate product: ConnectWise Customer Feedback (SmileBack)
Add-on means the vendor sells it as a separate product or paid extra. ScreenConnect details come from the vendor's own website, see sources.
The one-app pitch
What else you'd replace
Most MSPs running ScreenConnect pay for several other tools beside it. Tenvara does these jobs too, on the same customer record, with one agent and one login.
See every comparisonSwitching
Moving from ScreenConnect
A calm move, not a big bang. Run both side by side until your team is happy.
How a gradual move to Tenvara works-
1
Import your customers and sites
Import customers and sites from a CSV export, with a dry run first, or add them by hand. Each enrolment token then ties a device to the right customer, and to a site if you choose one.
Importing from CSV -
2
Choose how users are asked
Pick connect straight away, tell the user, or ask first, to match what you agreed with each customer.
Devices and agent -
3
Deploy the agent alongside
Install the Tenvara agent next to your ScreenConnect agent with the one-line command or your deployment tool. On Macs, approve Screen Recording and Accessibility.
Installing the agent -
4
Run both side by side, then switch
Use Tenvara for day to day sessions for a few weeks, then remove the ScreenConnect agent customer by customer.
ScreenConnect pricing
ScreenConnect publishes its prices on its website. Check its pricing page for current prices and terms.
Vendor pricing pageTenvara pricing
One product with every feature included, hosted or self-hosted. Tenvara is new and in beta, and pricing is announced before launch.
See pricingQuestions
ScreenConnect vs Tenvara: FAQ
Yes. Set remote session consent to ask the user first, and the person at the device must approve before the session starts.
The picture, keyboard, mouse and clipboard go directly between your browser and the device, peer to peer, with a relay only when a direct route is blocked. Your Tenvara server carries just the set-up messages.
Windows, macOS and Linux devices running the Tenvara agent with the remote control module on. On a Mac, approve Screen Recording and Accessibility once after installing.
Yes. Devices linked to a ticket have Remote in, and the session is linked to the ticket with your notes and time. Tray chats show the computer with Remote in too, so you stay in what you are working on.
More remote access comparisons
Tenvara is coming soon.
Apply for the beta to run Tenvara side by side with ScreenConnect before you decide, or get launch updates and hear first when pricing is announced.
Comparison based on publicly available information as of September 2026. ScreenConnect is a trademark of its owner; Tenvara is not affiliated with it. Spotted something out of date? Tell us and we'll correct it.
Sources
- ScreenConnect home page
- ScreenConnect pricing
- ScreenConnect unattended access
- ScreenConnect guest page documentation
- ScreenConnect remote support guide
- ScreenConnect host client requirements
- ScreenConnect: enable host client features by default (blank guest monitor, block guest input)
- ScreenConnect sessions from a ConnectWise PSA ticket
- ConnectWise x360Recover
- ConnectWise Cloud Backup
- ConnectWise SIEM
- ConnectWise SaaS Security
- ConnectWise Documentation (formerly ITBoost)
- ConnectWise Customer Feedback (SmileBack)
- ScreenConnect Backstage
- ScreenConnect: control Windows UAC dialogs
- ScreenConnect Essentials menu
- ScreenConnect: switch between logon sessions