Compare: Remote access
TeamViewer alternative: Tenvara
TeamViewer is one of the best known remote access tools, used for attended support, unattended access and, with TeamViewer Tensor, large governed estates. MSPs look at Tenvara when they want remote control built into the same agent as monitoring, patching and scripts, reached from a device, a ticket or a chat. It suits MSPs who support the machines they manage.
The tool today
What TeamViewer does
Remote access and support across computers, mobiles and other devices, with Tensor for enterprises. Made by TeamViewer. This is how the vendor describes it, in our words.
- Unattended access to devices, applications and systems with no one present.
- Ad-hoc attended support sessions for employees and customers.
- Support for Windows, macOS, Linux, Android, iOS, ChromeOS and devices such as kiosks and point of sale.
- Session recording, file transfer and Wake-on-LAN.
- TeamViewer Tensor adds conditional access, single sign-on, multitenancy and integrations such as ServiceNow, Intune and Jira.
Side by side
Tenvara vs TeamViewer
The remote access jobs that matter most, and how each product handles them. Then what else comes with Tenvara, such as a service desk, RMM and patching, in the same app.
Unattended access to managed devices
Unattended devices with no one present
User consent options
Attended and unattended sessions
Windows, macOS and Linux
Plus Android, iOS, ChromeOS and more
Desktop app for technicians
Clients for Windows, macOS and Linux
Session history
Session recording
Blank screen and block input
Show black screen and disable remote input
Remote sessions on tickets
From ServiceNow incidents, with session reports
Users ask for help from their computer
Help me button in a custom Host module
Single sign-on for technicians
SSO in Tensor
Access rules by user and group
Conditional access in Tensor
Wake-on-LAN
Remote device activation
Older Windows versions
TeamViewer up to version 15.64 on these systems
Terminal with no screen session
Remote terminal session
Ctrl+Alt+Del in the session
Ctrl+Alt+Del from the remote session toolbar
Remote Desktop users on a server
A separate ID for each RDP user and the console
Also in Tenvara
What else you get with Tenvara, in the same app
PSA and service desk
Not included; integrates with ServiceNow and Jira
Remote monitoring and alerts
Paid add-on: TeamViewer Remote Management
Patching
Paid add-on: TeamViewer Patch Management
Endpoint, server and VM backup
Paid add-on: TeamViewer Backup
Microsoft 365 management
Not included
IT documentation
Not included
Quotes and proposals
Not included
Add-on means the vendor sells it as a separate product or paid extra. TeamViewer details come from the vendor's own website, see sources.
The one-app pitch
What else you'd replace
Most MSPs running TeamViewer pay for several other tools beside it. Tenvara does these jobs too, on the same customer record, with one agent and one login.
See every comparisonSwitching
Moving from TeamViewer
A calm move, not a big bang. Run both side by side until your team is happy.
How a gradual move to Tenvara works-
1
Import your customers and sites
Import customers and sites from a CSV export, with a dry run first, or add them by hand. Each enrolment token then ties a device to the right customer, and to a site if you choose one.
Importing from CSV -
2
Choose how users are asked
Pick connect straight away, tell the user, or ask first, to match what you agreed with each customer.
Devices and agent -
3
Give technicians access
Remote control needs the remote access permission, so set up roles before you start.
Roles and permissions -
4
Deploy the agent alongside
Install the Tenvara agent next to TeamViewer with the one-line command or your deployment tool. On Macs, approve Screen Recording and Accessibility.
Installing the agent -
5
Run both side by side, then switch
Use Remote in from device pages for day to day sessions, confirm the consent setting with each customer, then retire the old tool.
TeamViewer pricing
TeamViewer sells annual subscriptions. Tensor is a customised licence, priced by quote.
Vendor pricing pageTenvara pricing
One product with every feature included, hosted or self-hosted. Tenvara is new and in beta, and pricing is announced before launch.
See pricingQuestions
TeamViewer vs Tenvara: FAQ
Yes. Switch the remote control module off for a single device, such as a server that must never be remoted into.
Choose connect straight away, tell the user, or ask the user first for the whole workspace. With ask first, the person at the device approves each session, and every session is logged whichever you choose.
The picture, keyboard, mouse and clipboard travel directly between your browser and the device, peer to peer, with a relay only when a direct route is unavailable. Your Tenvara server carries only the set-up messages.
Windows, macOS and Linux devices running the Tenvara agent with the remote control module on. On Macs, approve Screen Recording and Accessibility after installing.
More remote access comparisons
Tenvara is coming soon.
Apply for the beta to run Tenvara side by side with TeamViewer before you decide, or get launch updates and hear first when pricing is announced.
Comparison based on publicly available information as of September 2026. TeamViewer is a trademark of its owner; Tenvara is not affiliated with it. Spotted something out of date? Tell us and we'll correct it.
Sources
- TeamViewer Remote
- TeamViewer Tensor
- TeamViewer Tensor conditional access
- TeamViewer download and supported systems
- TeamViewer black screen
- TeamViewer integration for ServiceNow
- TeamViewer Custom Host
- TeamViewer pricing overview
- TeamViewer Remote Management
- TeamViewer Patch Management
- TeamViewer servicing for older Windows versions
- TeamViewer remote terminal
- TeamViewer remote session toolbar
- TeamViewer Remote on Windows servers