Compare: Remote access
Splashtop Remote Support alternative: Tenvara
Splashtop Remote Support is used by IT teams and MSPs for unattended access to managed computers and code-based sessions for everyone else. Tenvara puts remote control inside the same agent that handles monitoring, patching and scripts, so a technician can remote in from a device, a ticket or a chat. Sessions run peer to peer from the browser, and every one is logged.
The tool today
What Splashtop Remote Support does
Remote support for IT teams and MSPs, with unattended access and on-demand SOS sessions. Made by Splashtop. This is how the vendor describes it, in our words.
- Unattended access to Windows, Mac and Linux computers, licensed for 10 or 300 computers per user.
- On-demand SOS sessions with a 9-digit session code and nothing pre-installed.
- Support for iOS and Android devices.
- Session recording, file transfer, chat and remote wake.
- Integrations with Freshservice, Zendesk, Jira and Microsoft Teams, plus a paid endpoint management add-on with patching.
Side by side
Tenvara vs Splashtop Remote Support
The remote access jobs that matter most, and how each product handles them. Then what else comes with Tenvara, such as a service desk, RMM and backup, in the same app.
Unattended access to managed devices
10 or 300 computers per user licence
User consent options
With or without an end user present
Session log
Session logs
Desktop app for technicians
Apps for Windows, Mac, Chromebook, iOS and Android
Blank screen and block input
Blank screen and lock keyboard and mouse
Remote sessions on tickets
Integrations with Freshservice, Jira, Zendesk and more
Users reach their own computer
Remote Access licences added to the plan
Patching and software deployment
Paid add-on: Splashtop AEM
Self-hosting
On-prem option available
Session recording
Record sessions
File transfer
Copy and paste, drag and drop
Older Windows versions
With Streamer 3.7.4 or newer
Terminal with no screen session
Remote Command
Ctrl+Alt+Del and administrator prompts
Ctrl+Alt+Del on the toolbar, connect or reconnect as admin
Switch between a server's user sessions
Switch to a live RDP session from the toolbar
Also in Tenvara
What else you get with Tenvara, in the same app
PSA and service desk
Not included; integrates with PSA and ITSM tools
Remote monitoring and alerts
Paid add-on: Splashtop AEM
Endpoint, server and VM backup
Not included
Microsoft 365 management
Not included
Microsoft 365 backup
Not included
IT documentation
Not included
Credentials vault
Not included
Quotes and proposals
Not included
Add-on means the vendor sells it as a separate product or paid extra. Splashtop Remote Support details come from the vendor's own website, see sources.
The one-app pitch
What else you'd replace
Most MSPs running Splashtop Remote Support pay for several other tools beside it. Tenvara does these jobs too, on the same customer record, with one agent and one login.
See every comparisonSwitching
Moving from Splashtop Remote Support
A calm move, not a big bang. Run both side by side until your team is happy.
How a gradual move to Tenvara works-
1
Import your customers and sites
Import customers and sites from a CSV export, with a dry run first, or add them by hand. Each enrolment token then ties a device to the right customer, and to a site if you choose one.
Importing from CSV -
2
Choose how users are asked
Pick connect straight away, tell the user, or ask first, to match what you agreed with each customer.
Devices and agent -
3
Deploy the agent alongside
Install the Tenvara agent next to the Splashtop streamer with the one-line command or your deployment tool. On Macs, approve Screen Recording and Accessibility.
Installing the agent -
4
Run both side by side, then switch
Use Tenvara for day to day sessions for a few weeks, then remove the Splashtop streamer customer by customer.
Splashtop Remote Support pricing
Splashtop publishes its prices on its website. Check its pricing page for current prices and terms.
Vendor pricing pageTenvara pricing
One product with every feature included, hosted or self-hosted. Tenvara is new and in beta, and pricing is announced before launch.
See pricingQuestions
Splashtop Remote Support vs Tenvara: FAQ
Yes. Set remote session consent to ask the user first, and the person at the device must approve before the session starts.
The picture, keyboard, mouse and clipboard go directly between your browser and the device, peer to peer, with a relay only when a direct route is blocked. Your Tenvara server carries just the set-up messages.
Windows, macOS and Linux devices running the Tenvara agent with the remote control module on. On a Mac, approve Screen Recording and Accessibility once after installing.
Inventory, monitoring, patching, software, scripts, printers, backup and security monitoring, all as modules of one signed agent, so there is nothing extra to install per feature.
More remote access comparisons
Tenvara is coming soon.
Apply for the beta to run Tenvara side by side with Splashtop Remote Support before you decide, or get launch updates and hear first when pricing is announced.
Comparison based on publicly available information as of September 2026. Splashtop Remote Support is a trademark of its owner; Tenvara is not affiliated with it. Spotted something out of date? Tell us and we'll correct it.
Sources
- Splashtop Remote Support
- Splashtop Remote Support pricing
- Splashtop client toolbar functions (blank screen, lock keyboard and mouse)
- Splashtop pricing overview
- Splashtop Autonomous Endpoint Management add-on
- Splashtop on legacy Windows and TLS
- Splashtop Remote Command
- Splashtop: connecting with admin rights
- Splashtop: connect to a specific RDP session on a server