Compare: Remote access
Splashtop Remote Support alternative: Tenvara
Splashtop Remote Support is used by IT teams and MSPs for unattended access to managed computers and code-based sessions for everyone else. Tenvara puts remote control inside the same agent that handles monitoring, patching and scripts, so a technician can remote in from a device, a ticket or a chat. It suits MSPs who mostly support machines they already manage.
The tool today
What Splashtop Remote Support does
Remote support for IT teams and MSPs, with unattended access and on-demand SOS sessions. Made by Splashtop. This is how the vendor describes it, in our words.
- Unattended access to Windows, Mac and Linux computers, licensed for 10 or 300 computers per user.
- On-demand SOS sessions with a 9-digit session code and nothing pre-installed.
- Support for iOS and Android devices.
- Session recording, file transfer, chat and remote wake.
- Integrations with Freshservice, Zendesk, Jira and Microsoft Teams, plus a paid endpoint management add-on with patching.
Side by side
Tenvara vs Splashtop Remote Support
The remote access jobs that matter most, and how each product handles them.
Unattended access to managed devices
10 or 300 computers per user licence
User consent options
With or without an end user present
Patching and software deployment
Endpoint management add-on
Tickets and chat in the same app
Integrates with service desks instead
Self-hosting
On-prem option available
Add-on means the vendor sells it as a separate product or paid extra. Splashtop Remote Support details come from the vendor's own website, see sources.
The one-app pitch
What else you'd replace
Most MSPs running Splashtop Remote Support pay for several other tools beside it. Tenvara does these jobs too, on the same customer record, with one agent and one login.
See every comparisonSwitching
Moving from Splashtop Remote Support
A calm move, not a big bang. Run both side by side until your team is happy.
-
1
Set up customers and sites
There is no automatic import from Splashtop. Add your customers and sites first, as each agent enrols to one.
Customers, sites and contacts -
2
Choose how users are asked
Pick connect straight away, tell the user, or ask first, to match what you agreed with each customer.
Devices and agent -
3
Deploy the agent alongside
Install the Tenvara agent next to the Splashtop streamer with the one-line command or your deployment tool. On Macs, approve Screen Recording and Accessibility.
Installing the agent -
4
Run both side by side, then switch
Use Tenvara for day to day sessions and keep Splashtop for any SOS or mobile work you still need it for.
Splashtop Remote Support pricing
Splashtop publishes Remote Support SOS pricing from USD 22 per month per concurrent user licence, billed annually at USD 259 or USD 399. Enterprise is by quote.
Vendor pricing pageTenvara pricing
One subscription, per technician or per endpoint, hosted or self-hosted, with every feature in every plan.
See pricingQuestions
Splashtop Remote Support vs Tenvara: FAQ
Yes. Set remote session consent to ask the user first, and the person at the device must approve before the session starts.
More remote access comparisons
See Tenvara next to Splashtop Remote Support.
A 30 minute walkthrough of the real product. Bring your list of what you use today and we'll show you where each part lives in Tenvara, and where it doesn't.
Comparison based on publicly available information as of September 2026. Splashtop Remote Support is a trademark of its owner; Tenvara is not affiliated with it. Spotted something out of date? Tell us and we'll correct it.
Sources