Compare: Portal, chat, feedback and scheduling
TimeZest alternative: Tenvara
TimeZest lets MSPs send a booking link from a ticket so the customer picks a time that suits them, checked against technicians' calendars. Tenvara schedules from the ticket: you book the visit, with clash checks against bookings, leave and working hours, or send a booking page so the customer picks the time. Bookings sync both ways with Outlook calendars, and the customer gets a confirmation with a link to confirm or ask for another time, with no sign-in.
The tool today
What TimeZest does
Customer self-scheduling from PSA tickets, with calendar sync and team scheduling. Made by TimeZest. This is how the vendor describes it, in our words.
- Send a booking link from any ticket so the client picks the time.
- Real-time availability from Office 365 and Google calendars.
- Team and panel scheduling, with next-available or even distribution.
- Customers can reschedule their own appointments.
- Teams and Zoom meeting links, with buffer times for travel.
- Works with ConnectWise, Autotask and HaloPSA.
Side by side
Tenvara vs TimeZest
The portal, chat, feedback and scheduling jobs that matter most, and how each product handles them. Then what else comes with Tenvara, such as a service desk, RMM and remote access, in the same app.
Book a visit from a ticket
Schedule directly from tickets
Customer confirms or asks to move
Customers can reschedule
Calendar invitation and reminders
Customisable notifications
Clash checks on availability
Real-time availability
Dispatch board
Dispatch queues, sold as Ticket Dispatch
Visit tied to the ticket
Bi-directional ticket workflow with your PSA
Customer picks their own time slot
Booking link from any ticket
Two-way Outlook or Google calendar sync
Office 365 and Google calendars
Also in Tenvara
What else you get with Tenvara, in the same app
PSA and service desk
Not included; works with ConnectWise, Autotask and HaloPSA
Remote monitoring and alerts
Not included
Remote access
Not included
Microsoft 365 management
Not included
Endpoint, server and VM backup
Not included
Live chat
Not included
Quotes and proposals
Not included
Customer portal
Not included
Add-on means the vendor sells it as a separate product or paid extra. TimeZest details come from the vendor's own website, see sources.
The one-app pitch
What else you'd replace
Most MSPs running TimeZest pay for several other tools beside it. Tenvara does these jobs too, on the same customer record, with one agent and one login.
See every comparisonSwitching
Moving from TimeZest
A calm move, not a big bang. Run both side by side until your team is happy.
How a gradual move to Tenvara works-
1
Import your customers, sites and contacts
Import customers, sites and the contacts who receive visit emails from a CSV export. Each site can hold its travel time, mileage and access notes.
Importing from CSV -
2
Set working hours, leave and skills
Enter each technician's working hours so clash checks know who is free.
Working hours, leave and skills -
3
Set up booking types and emails
Choose booking types, when customers are emailed, reminders and the wording.
Customer confirmations and reminders -
4
Recreate regular visits
Set up recurring bookings for regular on-site visits, with job sheets and parts used recorded on each one.
Job sheets, parts and recurring visits -
5
Run both side by side, then switch
Book new visits in Tenvara while existing TimeZest appointments run out, then turn TimeZest off.
TimeZest pricing
TimeZest publishes its prices on its website. Check its pricing page for current prices and terms.
Vendor pricing pageTenvara pricing
One product with every feature included, hosted or self-hosted. Tenvara is new and in beta, and pricing is announced before launch.
See pricingQuestions
TimeZest vs Tenvara: FAQ
Their email carries a link to confirm the visit or ask for another time with a note, with no sign-in. The answer lands on the booking live, and the technicians and dispatcher are told.
Completing a visit logs the time on the ticket for everyone who went, with travel, mileage and an optional customer signature, in one step.
Yes, with the optional AI chat assistant. Allow its Book a visit action and it can book one for the person it is helping.
Yes. With your own Twilio or ClickSend account, technicians send on my way and running late texts, and visits show on a map with travel by road and the route order.
Yes. The customer's Visits tab sets confirmations, moves, cancellations and reminders on or off for that customer.
More portal, chat, feedback and scheduling comparisons
Tenvara is coming soon.
Apply for the beta to run Tenvara side by side with TimeZest before you decide, or get launch updates and hear first when pricing is announced.
Comparison based on publicly available information as of September 2026. TimeZest is a trademark of its owner; Tenvara is not affiliated with it. Spotted something out of date? Tell us and we'll correct it.
Sources