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Compare: Billing, reporting and automation

BrightGauge alternative: Tenvara

BrightGauge, now sold as ConnectWise Reports and Dashboards, pulls data from the PSA, RMM and other tools an MSP runs and turns it into dashboards, reports and goals. In Tenvara, tickets, time, contracts, licences, devices and backups already sit in the same app, and its dashboard, report builder and monthly customer reports work straight off that data.

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Tenvara: Billing, reporting and automation

The tool today

What BrightGauge does

Dashboards, reports and goals across many MSP tools, now ConnectWise Reports and Dashboards. Made by ConnectWise. This is how the vendor describes it, in our words.

  • Gauges and dashboards built from connected datasources, with pre-built defaults for each.
  • Datasources for tools such as ConnectWise PSA, Autotask, NinjaOne, IT Glue and QuickBooks Online.
  • Reports sent by email on demand or on a schedule, including client reports.
  • Goals with weekly check-ins for individuals and teams.
  • Dashboards shown on any screen, including TVs, with rotating dashboards.

Side by side

Tenvara vs BrightGauge

The billing, reporting and automation jobs that matter most, and how each product handles them. Then what else comes with Tenvara, such as a service desk, RMM and remote access, in the same app.

KPI dashboards

Tenvara Yes

Custom dashboards and your own Home layout Guide

BrightGauge Yes

Dashboards of gauges

Where the data comes from

Tenvara Yes

Already in the same app, nothing to sync Guide

BrightGauge Yes

Datasources for PSA, RMM, docs and accounts

Build your own reports

Tenvara Yes

Period comparison, top N, charts and Excel export Guide

BrightGauge Yes

Report designer, templates or blank

Scheduled email reports

Tenvara Yes

To staff, contacts and outside addresses Guide

BrightGauge Yes

On demand or on a schedule

Client reports

Tenvara Yes

Branded monthly PDF by email or portal Guide

BrightGauge Yes

Client reporting

Targets

Tenvara Yes

Utilisation targets against expected hours Guide

BrightGauge Yes

Goals with weekly check-ins

Data from other tools

Tenvara Yes

Connectors and datasets from other tools Guide

BrightGauge Yes

Datasources for many PSA, RMM and finance tools

Goals and check-ins

Tenvara Yes

Goals for people and teams, with check-ins Guide

BrightGauge Yes

Personal and team goals, weekly check-ins

Dashboards on a wall screen

Tenvara Yes

TV dashboards with playlists Guide

BrightGauge Yes

Display on TVs, rotate dashboards

Also in Tenvara

What else you get with Tenvara, in the same app

PSA and service desk

Tenvara Yes

Tickets, SLAs, time and contracts on the same customer record Guide

BrightGauge Add-on

Separate product: ConnectWise PSA

Remote monitoring and alerts

Tenvara Yes

Device health, checks and alerts by policy, on one agent Guide

BrightGauge Add-on

Separate product: ConnectWise RMM or Automate

Remote access

Tenvara Yes

Control a device's screen from the browser, with every session logged Guide

BrightGauge Add-on

Separate product: ScreenConnect

Endpoint, server and VM backup

Tenvara Yes

Image, folder and Hyper-V or Proxmox VM backups Guide

BrightGauge Add-on

Separate product: ConnectWise x360Recover

Microsoft 365 backup

Tenvara Yes

Mail, OneDrive, SharePoint and Teams backed up and restored Guide

BrightGauge Add-on

Separate product: ConnectWise Cloud Backup

Security monitoring

Tenvara Yes

Security events from devices, Microsoft 365 and firewalls, with detections Guide

BrightGauge Add-on

Separate product: ConnectWise SIEM

IT documentation

Tenvara Yes

Customer records and knowledge base articles, linked to devices Guide

BrightGauge Add-on

Separate product: ConnectWise Documentation (formerly ITBoost)

Quotes and proposals

Tenvara Yes

Branded proposals with customer e-signature Guide

BrightGauge Add-on

Separate product: ConnectWise CPQ

Add-on means the vendor sells it as a separate product or paid extra. BrightGauge details come from the vendor's own website, see sources.

The one-app pitch

What else you'd replace

Most MSPs running BrightGauge pay for several other tools beside it. Tenvara does these jobs too, on the same customer record, with one agent and one login.

See every comparison

Switching

Moving from BrightGauge

A calm move, not a big bang. Run both side by side until your team is happy.

How a gradual move to Tenvara works
  1. 1

    Set rates, costs and targets

    Profitability and utilisation are only as good as the rates behind them, so set hourly rates, cost rates and targets first.

    Rates, costs and targets
  2. 2

    Rebuild your key reports

    Start from a report template, adjust the filters and grouping, and save it. Share it with the team if it is for everyone.

    The report builder
  3. 3

    Schedule what people get by email

    Put your weekly and monthly reports on a schedule as PDF, CSV or both.

    Saved and scheduled reports
  4. 4

    Switch on customer reports

    Choose the template, the day of the month and whether reports are emailed, published to the portal or held for review.

    Customer report settings and templates

BrightGauge pricing

ConnectWise quotes Reports and Dashboards on request. A free Analytics Starter version is offered to some ConnectWise partners.

Tenvara pricing

One product with every feature included, hosted or self-hosted. Tenvara is new and in beta, and pricing is announced before launch.

See pricing

Questions

BrightGauge vs Tenvara: FAQ

From the rest of Tenvara: tickets, time, contracts, licences, devices, patching, backup, security, Microsoft 365 and monitoring all live in the same app, so there are no datasources to connect.

Yes. Each customer can get a branded monthly PDF, emailed, published to their portal or both, with the option to review it first.

Yes. The customer health score sums up backups, patching, security, SLA, satisfaction, overdue tickets and margin as one number out of 100, kept every day so you can see the trend.

Revenue, cost, margin and utilisation need the Finance permission, and scheduled reports are run as each recipient.

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Tenvara is coming soon.

Apply for the beta to run Tenvara side by side with BrightGauge before you decide, or get launch updates and hear first when pricing is announced.

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Comparison based on publicly available information as of September 2026. BrightGauge is a trademark of its owner; Tenvara is not affiliated with it. Spotted something out of date? Tell us and we'll correct it.

Sources