Compare: Billing, reporting and automation
Gradient MSP alternative: Tenvara
Gradient MSP's Reconcile, which grew out of Synthesize billing, compares what your vendors and distributors say customers use with what your PSA bills, and writes the fixes back to your contracts. Tenvara keeps Microsoft licence billing in step inside one app: it reads Pax8 and Partner Center, checks the seats against each customer's tenant and keeps the contract lines up to date, ready for the next invoice run.
The tool today
What Gradient MSP does
Billing reconciliation (Reconcile, formerly Synthesize) that checks vendor usage against PSA contracts. Made by Gradient MSP. This is how the vendor describes it, in our words.
- Finds missed licences, wrong quantities and unbilled services.
- Maps PSA accounts to vendor accounts, and PSA products to vendor services or SKUs.
- Connects to distributors and vendors such as Pax8, Ingram Micro, TD SYNNEX, SentinelOne and Datto.
- Works with PSAs including Autotask, ConnectWise, HaloPSA and Kaseya BMS.
- Updates service counts on client contracts in the PSA.
- A Microsoft Add-on for indirect resellers, with licence, quantity and cost sync.
Side by side
Tenvara vs Gradient MSP
The billing, reporting and automation jobs that matter most, and how each product handles them. Then what else comes with Tenvara, such as a service desk, RMM and remote access, in the same app.
Distributor licence sync
Pax8, Ingram Micro, TD SYNNEX and more
Map vendor companies and products
Account and service mapping
Microsoft 365 licence reconciliation
Microsoft Add-on
Update contract quantities
Writes service counts to PSA contracts
Change log with approval
Change detection across systems
Unbilled seat alerts
Flags unbilled services
Usage from backup, security and other vendors
Vendors such as SentinelOne, Datto and Mailprotector
Also in Tenvara
What else you get with Tenvara, in the same app
PSA and service desk
Not included; works with PSAs such as HaloPSA and Autotask
Remote monitoring and alerts
Not included
Remote access
Not included
Patching
Not included
Endpoint, server and VM backup
Not included; reconciles usage from vendors such as Datto
Microsoft 365 backup
Not included
IT documentation
Not included
Security monitoring
Not included; reconciles usage from vendors such as SentinelOne
Invoicing and payments
Not part of Reconcile; your PSA raises the invoices
Quotes and proposals
Not included
Add-on means the vendor sells it as a separate product or paid extra. Gradient MSP details come from the vendor's own website, see sources.
The one-app pitch
What else you'd replace
Most MSPs running Gradient MSP pay for several other tools beside it. Tenvara does these jobs too, on the same customer record, with one agent and one login.
See every comparisonSwitching
Moving from Gradient MSP
A calm move, not a big bang. Run both side by side until your team is happy.
How a gradual move to Tenvara works-
1
Add customers and contracts
Tenvara bills licences onto each customer's contract, so add your customers and their contracts first, with the monthly fee, included hours and overage rate. A customer can have more than one contract in force, and one-off charges and instalments sit alongside the recurring lines.
Contracts and invoicing -
2
Connect Pax8 or Partner Center
Add your distributor as a licence source, test it and run a first sync.
Connecting licence sources -
3
Confirm the mapping
Tenvara suggests a customer for each distributor company and a catalogue item for each product. Confirm them once.
Mapping companies and products -
4
Check a month side by side
Compare Tenvara's invoice run with what your current process bills for one month before switching over.
Gradient MSP pricing
Gradient MSP publishes its prices on its website. Check its pricing page for current prices and terms.
Vendor pricing pageTenvara pricing
One product with every feature included, hosted or self-hosted. Tenvara is new and in beta, and pricing is announced before launch.
See pricingQuestions
Gradient MSP vs Tenvara: FAQ
Pax8 and Microsoft Partner Center, synced every night. Licences bought elsewhere can be added by hand and are billed, reconciled and alerted on like the rest.
Yes. Reconciliation compares supplied seats with what each Microsoft 365 tenant has bought and assigned, and lists licences held by users who are disabled or inactive.
Each mapped subscription is a recurring line on the customer's contract. Seat changes update it automatically or wait for approval, depending on the customer's billing setting, and flow into the next invoice run.
Failed syncs, commitments about to end, unbilled seats and over-assignment. They go through your alert rules like any other alert, so they can open tickets automatically.
More billing, reporting and automation comparisons
Tenvara is coming soon.
Apply for the beta to run Tenvara side by side with Gradient MSP before you decide, or get launch updates and hear first when pricing is announced.
Comparison based on publicly available information as of September 2026. Gradient MSP is a trademark of its owner; Tenvara is not affiliated with it. Spotted something out of date? Tell us and we'll correct it.
Sources