SecurityRMM
Remote access done safely
Remote access is the most powerful tool an MSP has and a favourite target for attackers. Practical habits to keep it safe, and how we handle it in Tenvara.
6 min read
The Tenvara blog
Ideas for running a better MSP.
Practical articles for MSP owners and technicians: the service desk, devices, patching, backup, Microsoft 365, security and documentation. Useful whatever tools you use today.
HostingMSP
Self-hosted or hosted: how to choose
Self-hosting your MSP platform or letting someone host it for you: control, compliance, effort and the real cost of running a server yourself.
5 min read
Microsoft 365Security
Cyber Security Awareness Month: checking every client tenant's Microsoft 365 security
October is Cyber Security Awareness Month. A practical checklist for MSPs to review MFA, admin roles, legacy sign-ins and risky settings in every client tenant.
6 min read
RMMMSP
Alert fatigue: tuning monitoring so the alerts that matter get seen
When every alert looks urgent, none of them are. A practical way for MSPs to tune monitoring so real problems get seen and the noise stops paging your techs.
6 min read
PatchingRMM
Patch Tuesday without the panic
It's October's Patch Tuesday. Here's a calm patching workflow for MSPs: pilot groups, approvals, maintenance windows, restarts and honest reporting.
5 min read
BackupMicrosoft 365
Microsoft 365 data isn't backed up the way people think
Microsoft keeps 365 running, but keeping your customers' data safe is a shared job. Here's what retention really covers and what an MSP should back up.
5 min read
DocumentationMSP
Documentation that stays current
Why MSP documentation goes stale, and how linking it to customers and devices, using templates and auditing access keeps it right and actually used.
6 min read
Service deskMSP
SLAs that mean something
How to set business hours, priorities and SLA targets your clients and techs actually trust, from pausing the clock to reporting breaches honestly.
6 min read
RMMSecurity
One agent, one install: why fewer agents on your endpoints matters
Every tool you add tends to bring its own agent. Here's why fewer agents means faster machines, a smaller attack surface, easier fixes and simpler rollouts.
6 min read
Service deskMSP
The real cost of tool sprawl for an MSP
Context switching, duplicate data, stacked agents, overlapping licences and slow onboarding. A practical look at what a dozen tools really costs an MSP.
6 min read
TenvaraMSP
Why we built Tenvara
The first post on our blog: we run an MSP, got tired of a login, a database and an agent for every job, and rebuilt our tools as one platform. Here is why.
6 min read
Tenvara is coming soon.
We're inviting MSPs to the beta in small groups. Apply to join, or get launch updates by email and hear first when pricing is announced.