Compare: PSA and service desk
SuperOps alternative: Tenvara
SuperOps is a modern platform that puts a PSA and an RMM together, with project management, IT documentation, network monitoring and mobile device management alongside. Tenvara covers the same PSA and RMM ground in one app, and adds its own backup, Microsoft 365 management and security monitoring on the same agent.
The tool today
What SuperOps does
A unified PSA and RMM for MSPs, with projects, documentation, MDM and network monitoring. Made by SuperOps. This is how the vendor describes it, in our words.
- Service desk with SLA tracking, breach alerts, scheduling and automations.
- Contracts and invoicing, with QuickBooks, Xero and Stripe integrations.
- Project management with templates, tasks and milestones, plus quote management.
- RMM for Windows, Mac and Linux with policies, OS and third-party patching.
- Network monitoring and MDM for Apple and Android devices.
- Remote support tools, with integrations for Splashtop, TeamViewer and others.
Side by side
Tenvara vs SuperOps
The PSA and service desk jobs that matter most, and how each product handles them. Then what else comes with Tenvara, such as backup, Microsoft 365 backup and Microsoft 365 management, in the same app.
Tickets with SLAs
SLA tracking and breach alerts
Quotes
Quote templates with one-click invoicing
Approvals
Ticket approvals with an approver role
Patching
OS and third-party patching
Remote access
Built-in tools plus Splashtop and others
IT documentation and passwords
IT documentation module
Contracts and invoicing
Invoicing with QuickBooks, Xero and Stripe
Project management
Templates, tasks and milestones
Network monitoring
Network devices over multiple protocols
Mobile device management
Apple and Android MDM
Information requests and conditional forms
Dependent fields in ticket forms
Ticket categories
Category and sub-category fields, plus cause
Portal roles for contacts
Requester roles such as Client Admin and Requester
Sales CRM and pipeline
Prospect pipeline; external CRMs through API or Zapier
Also in Tenvara
What else you get with Tenvara, in the same app
Endpoint, server and VM backup
Not included; integrates with Acronis and Axcient
Microsoft 365 backup
Not included; integrates with Dropsuite
Microsoft 365 management
Not included; imports users from Entra ID
Microsoft 365 security posture
Not included
Security monitoring
Not included; integrates with SentinelOne and others
Status pages
Not included
Add-on means the vendor sells it as a separate product or paid extra. SuperOps details come from the vendor's own website, see sources.
The one-app pitch
What else you'd replace
Most MSPs running SuperOps pay for several other tools beside it. Tenvara does these jobs too, on the same customer record, with one agent and one login.
See every comparisonSwitching
Moving from SuperOps
A calm move, not a big bang. Run both side by side until your team is happy.
How a gradual move to Tenvara works-
1
Import your customers, sites and contacts
Import customers, sites and contacts from a CSV export, with a dry run first. Contact email addresses matter, as incoming mail is matched on them.
Importing from CSV -
2
Deploy the Tenvara agent alongside SuperOps
Install the Tenvara agent next to the SuperOps agent. Monitoring, patching and remote control start working straight away.
Installing the agent -
3
Point your support mailbox at Tenvara
Connect your Microsoft 365 support mailbox so new mail becomes tickets, and finish open tickets in SuperOps.
Email to ticket and alert rules -
4
Bring devices and credentials, then set up contracts
Import devices and credentials from CSV exports, with credentials going straight into the encrypted vault, then add each customer's contract so time counts against it.
Importing from CSV -
5
Run both side by side, then switch
Run a month in parallel, compare Tenvara's invoice run with your usual invoices, then remove the old agent.
SuperOps pricing
SuperOps publishes per-technician pricing for MSPs, with PSA only, RMM only and combined plans. Plans with RMM include 150 endpoints per technician licence, with extra endpoint packs available.
Vendor pricing pageTenvara pricing
One product with every feature included, hosted or self-hosted. Tenvara is new and in beta, and pricing is announced before launch.
See pricingQuestions
SuperOps vs Tenvara: FAQ
Tenvara has its own backup for devices and Microsoft 365, Microsoft 365 tenant management, security monitoring, chat and scheduling, all on the same agent and customer record.
Yes. Install the Tenvara agent next to the SuperOps agent, connect your support mailbox when you are ready, and run a month in parallel before removing the old agent.
Windows, macOS and Linux. One signed agent carries inventory, remote control, monitoring, patching, software, scripts, backup and security monitoring as modules, switched on by policy.
Choose a hosted instance that is run and updated for you, or run the same product on your own Linux server with Docker Compose.
Yes. Export your customers, sites and contacts to CSV and import them in Settings, Migration, with column mapping, a dry run first and undo if you need it.
More PSA and service desk comparisons
Tenvara is coming soon.
Apply for the beta to run Tenvara side by side with SuperOps before you decide, or get launch updates and hear first when pricing is announced.
Comparison based on publicly available information as of September 2026. SuperOps is a trademark of its owner; Tenvara is not affiliated with it. Spotted something out of date? Tell us and we'll correct it.
Sources
- SuperOps for MSPs
- SuperOps PSA
- SuperOps RMM
- SuperOps pricing
- SuperOps marketplace
- SuperOps Azure AD integration
- SuperOps Acronis integration
- SuperOps facts page
- SuperOps ticket approval process
- SuperOps requester roles
- SuperOps client portal
- SuperOps dependent fields in ticket forms
- SuperOps ticket fields
- SuperOps sales orders
- SuperOps client management