Compare: PSA and service desk
SuperOps alternative: Tenvara
SuperOps is a modern platform that puts a PSA and an RMM together, with project management, IT documentation, network monitoring and mobile device management alongside. Tenvara covers the same PSA and RMM ground in one app, and adds its own backup, Microsoft 365 management and security monitoring on the same agent.
The tool today
What SuperOps does
A unified PSA and RMM for MSPs, with projects, documentation, MDM and network monitoring. Made by SuperOps. This is how the vendor describes it, in our words.
- Service desk with SLA tracking, breach alerts, scheduling and automations.
- Contracts and invoicing, with QuickBooks, Xero and Stripe integrations.
- Project management with templates, tasks and milestones, plus quote management.
- RMM for Windows, Mac and Linux with policies, OS and third-party patching.
- Network monitoring and MDM for Apple and Android devices.
- Remote support tools, with integrations for Splashtop, TeamViewer and others.
Side by side
Tenvara vs SuperOps
The PSA and service desk jobs that matter most, and how each product handles them.
Tickets with SLAs
SLA tracking and breach alerts
Quotes
Quote templates with one-click invoicing
Patching
OS and third-party patching
Remote access
Built-in tools plus Splashtop and others
IT documentation and passwords
IT documentation module
Backup
Shows status from tools such as Acronis
Add-on means the vendor sells it as a separate product or paid extra. SuperOps details come from the vendor's own website, see sources.
The one-app pitch
What else you'd replace
Most MSPs running SuperOps pay for several other tools beside it. Tenvara does these jobs too, on the same customer record, with one agent and one login.
See every comparisonSwitching
Moving from SuperOps
A calm move, not a big bang. Run both side by side until your team is happy.
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1
Set up customers, sites and contacts
There is no automatic import from SuperOps, so add your customers, their sites and the contacts who raise tickets. Contact email addresses matter, as mail is matched on them.
Customers, sites and contacts -
2
Deploy the Tenvara agent alongside SuperOps
Install the Tenvara agent next to the SuperOps agent. Monitoring, patching and remote control start working straight away.
Installing the agent -
3
Point your support mailbox at Tenvara
Connect your Microsoft 365 support mailbox so new mail becomes tickets, and finish open tickets in SuperOps.
Email to ticket and alert rules -
4
Move documentation and set up contracts
Recreate key customer records and credentials in Docs, and add each customer's contract so time counts against it.
Customer documentation and records -
5
Run both side by side, then switch
Run a month in parallel, check the Xero export against your usual invoices, then remove the old agent.
SuperOps pricing
SuperOps publishes per-technician pricing for MSPs, with PSA only, RMM only and combined plans. Plans with RMM include 150 endpoints per technician licence, with extra endpoint packs available.
Vendor pricing pageTenvara pricing
One subscription, per technician or per endpoint, hosted or self-hosted, with every feature in every plan.
See pricingQuestions
SuperOps vs Tenvara: FAQ
Tenvara has its own backup for devices and Microsoft 365, Microsoft 365 tenant management, security monitoring, chat and scheduling, all on the same agent and customer record.
More PSA and service desk comparisons
See Tenvara next to SuperOps.
A 30 minute walkthrough of the real product. Bring your list of what you use today and we'll show you where each part lives in Tenvara, and where it doesn't.
Comparison based on publicly available information as of September 2026. SuperOps is a trademark of its owner; Tenvara is not affiliated with it. Spotted something out of date? Tell us and we'll correct it.
Sources